If you wish to make a data privacy request, please complete the online form linked in our Privacy Policy. *Phone support for accounts with both R-Series and E-Series is only available Monday to Friday, 9:00 AM - 5:00 PM EST. About Features Compare Alternatives Reviews Share Price No information about pricing but you can check Point of Sale Pricing Guide View Category pricing guide Reviews Ease of Use 4.5 Customer Service 4.4 Value for Money 4.3 Likelihood to recommend 83 Read All 198 reviews Top Features Discount Management 5.0 Loyalty Program 5.0 Tips Management 5. *Some issues require relevant partner/department involvement and may take additional time to resolve. The Billing department can assist you with any questions about your Lightspeed account, like increasing the number of registers associated with your account or updating your payment information. Get help by phoneĬall us to modify your subscription, speak to Support or another department, or inquire about billing, invoices, or contracts.īefore connecting to a representative, you’ll need to select the relevant department for your call: *Chat support for accounts with both R-Series and E-Series is available in-app from Monday to Friday at all hours. You can also chat from within your Lightspeed Retail account by signing in on a web browser, clicking Help at the bottom-left of the main menu and then clicking the Chat with us to open the chat window. Please note that RFID card scanning is currently not supported while in Quick Service mode. If the customer has a Lightspeed Loyalty account, it will also be added to the receipt. When a card is scanned on the RFID reader, the customer will be added to the receipt. Start a chat with one of our Support agents directly from the help center by clicking Chat at the bottom-right of the screen. Lightspeed Restaurant supports RFID card scanning. If your query is a little more complicated and you can't find the answers you need on the Help Center, our Retail Support team is here to assist you. You can search for specific articles, browse topics, and learn about new features all from within the Help Center.įor information on how to make the most of the Help Center, refer to our Using the Lightspeed Retail (R-Series) Help Center article. In this review, youll learn how Lightspeed Restaurant can help take your business to. The Lightspeed Retail (R-Series) Help Center is the hub of knowledge for all things Retail POS (and where you are reading this article). Lightspeed Restaurant is a solid POS system for bars and restaurants.
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